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From: reader
To: me
Sent: Saturday, September 07, 2002 10:29 AM
Subject: Anti-spam Blocking Lists

I disagree with your encouragement of readers to complain to their own ISPs
trying to get the blocking turned off. Their ISPs are trying to protect
them from the deluge of spam. I know I used to get huge amounts of
spam. Before I installed MailWasher I used to get upwards of 20 spams a
day. Now I get 1, if that. Of course not all filtering is perfect - so I
whitelist known mailing lists. I haven't missed anything yet.

But the point of blocking lists that permit "collateral damage" is to
encourage the blocked sites to complain to their ISPs to do something about
their spam problem. Blocked sites generally know they have a spam
problem. When they're non-responsive, the blocklists expand the block so
their users will start complaining and hopefully provide an economic
impetus for them to change their ways. For example, Verio and some of the
newletters you discussed. Verio has long been known to be non-responsive
to spam complaints. They know they have spam problems, but haven't done
anything about them. One would hope that when non-spamming Verio customers
discover that they're being blocked, they would complain to Verio to clean
up their spam problem, or threaten to move to a non-spam supporting ISP.

Spam is about money. The spammers are spamming for money, and the spam
supporting ISPs are permitting the spam for the same thing - money. Spam
supporting ISPs have been confirmed to be signing "pink contracts"
permitting spam. The only way we can get to them is to hit them in the
pocketbooks. When they start loosing more business (non spamming customers
leaving because they won't clean up their spammers) than they're making
from the spammers, they will dump the spammers.

I hope you will reconsider your encouragement of complaints to ISPs who use
blocking lists. You need to encourage complaints to the spammer's ISPs.

Thanks for a great newsletter otherwise....

Reader

From: me
To: reader
Sent: Saturday, September 07, 2002 10:29 AM
Subject: Anti-spam Blocking Lists

I disagree with your encouragement of readers to complain to their own ISPs
trying to get the blocking turned off. Their ISPs are trying to protect
them from the deluge of spam. I know I used to get huge amounts of
spam. Before I installed MailWasher I used to get upwards of 20 spams a
day. Now I get 1, if that. Of course not all filtering is perfect - so I
whitelist known mailing lists. I haven't missed anything yet.


You have completely missed the point. You are filtering your own email. You have the choice to delete whatever you please or to delete nothing at all. Whichever you choose, every email sent to you comes into your posession long enough for you to make your own decision.

There are people who do not have that choice, who have mail that they want which is being bounced, who know it is being bounced, and their ISP refuses to allow their mail to be delivered. These are the people who should be complaining to the their ISP, with their monthly fee as a threat if necessary.

Regards,

Mike Healan

http://www.spywareinfoforum.info


From: reader
To: me
Sent: Saturday, September 07, 2002 3:16 AM
Subject: You rock!

Dear Sir,


Right on brother!

You are one of my heroes - someone truly worthy of looking up to. I don't know what kind of flack you've been getting, but you don't deserve it. It took me a very long time to find organizations on line that were actually fighting the good fight, not just spouting off at the lips or trying to sell their software, book, video collection or whatnot.

Spyware Info has become one of my most anticipated emails. And, on top of feeding fuel to my fire, you actually assist us readers with initiative and half a brain to actually DO SOMETHING ABOUT IT!

I will definitely be re-subscribing to your newsletter - and it is nice to know that when I do, I can rest assured that it is only YOUR newsletter I will be receiving, and I will only receive it if I WANT TO. That's not bad business or lack of motivation on your part - it is just plain, simple, old-fashioned integrity!


I am a real jerk about spam and spammers, and you, my friend, are no spammer!


I work technical support for a very large ISP in the southern US. I am constantly speaking with customers who have been duped by seemingly inocuous downloads, only to find out that after installing "Bonzi" or "iMesh", they are suddenly getting spammed at a ridiculous rate. I point these customers to your site, both to assist in removing the spyware, but also to educate them about the invasions of privacy being perpetrated in the name of "innocent and necessary market research". If companies want to know what we're doing online so bad, they can send us a survey - with our permission, of course.

I have had these same customers reply back to me, amazed and astounded at what they learned from your site. I have sent copies of your newsletter to friends, and they were blown away. I thought people wouldn't really care, they would just say, "I don't care, as long as I get my email and my porn" - turns out people are OUTRAGED when they see what is going on.

In the information age, the only valid weapon is knowledge. Unfortunately, it is a weapon most people are too lazy to carry.

This seems to be changing. Thanks, in part, to Spyware Info!


Keep up the great work!


Reader

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